Terms of Service
Covers account creation, login security, game rules and account suspension. Complements this privacy policy.
LEGAL REFERENCE
Your Data. Your Control. Our Commitment.
We process your account information, payment history and gaming activity with the same care we bring to every lobby refresh. This policy explains what we collect, how we...
Data TransparencyPayment PrivacyAccount SecurityYour RightsClear Choices
Policy Scope & Jurisdiction
texas99 operates this platform in supported regions of Indonesia where local law permits gaming activity. We collect personal data — your name, email, phone, payment details and gameplay records — to operate your account, process DANA, OVO, GoPay and QRIS transactions, and comply with applicable regulations. Your data is stored securely and shared only with payment processors, anti-fraud partners and legal authorities
where required. We do not sell your information. You may request access, correction or deletion of your data by contacting support.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLAYER SUPPORT
Privacy Inquiries & Data Requests
Team online
Email Support
Send data access requests, deletion notices or privacy concerns to our dedicated team. Responses within 5 business days.
Account Settings
Update your profile data, email address and communication preferences directly in your account dashboard anytime.
Legal Requests
If you have formal data protection complaints, contact our compliance officer through the privacy support channel.
PLATFORM TRUST SIGNALS
Why Your Privacy Matters to Us
Encryption Standard
All account logins and payment submissions use TLS 1.2+ encryption. Your transaction data is never exposed in transit or at rest.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS processors are audited for PCI DSS compliance. We do not store full payment card numbers on our servers.
No Third-Party Selling
We will never sell, lease or trade your personal information to marketers, data brokers or advertising networks without explicit consent.
Regular Security Audits
Our infrastructure undergoes quarterly penetration testing and vulnerability scans to identify and patch risks before they reach your account.
Transparent Cookie Use
We use session cookies for login continuity and analytics cookies to track site performance. You can disable non-essential cookies in your browser.
Data Retention Limits
Account records are kept for the duration of your membership plus three years for tax and anti-fraud purposes, then securely deleted.
PLATFORM COMPARISON
Consistency Across Our Brand Policies
Cookie Policy
Details session, analytics and preference cookies. Linked in the footer; manage preferences anytime.
Payment Methods Policy
Explains DANA, OVO, GoPay and QRIS transaction flows, refund timelines and dispute resolution steps.
Anti-Fraud Notice
Outlines how we use your data to detect suspicious account activity and prevent unauthorized access.
Marketing Opt-Out
Describes email and SMS communication preferences. Update anytime from your account notification settings.
Dispute & GDPR Rights
Covers data portability requests, corrections and the formal complaint process if you believe we've mishandled your information.
Policy Updates
We notify you of material changes 30 days before they take effect. Continued use means you accept the updated terms.
How We Protect Your Account
Two-Factor Authentication
Secure your login with SMS or authenticator apps. Optional but recommended for added account protection against unauthorized access.
Session Timeout
Your account automatically logs out after 30 minutes of inactivity. This prevents unauthorized access if you step away from your device.
Payment Masking
Your DANA, OVO, GoPay and QRIS transaction IDs are masked on receipts and statements. Full details visible only in your account history.
Fraud Detection
We monitor login patterns, transaction velocity and device fingerprints to flag unusual activity before it affects your balance.
Data Minimization
We collect only what we need: account basics, payment details and gameplay records. No unnecessary personal data is requested or stored.
Secure Password Reset
Forgot your password? We send a time-limited reset link to your registered email. No temporary passwords shared via SMS or chat.
Privacy Policy Questions Answered
We collect your name, email, phone number, date of birth and payment method details when you open an account. We also record your gameplay activity, deposit and withdrawal history, and device information for security and compliance purposes.
Payment processors handle your card and e-wallet data directly; we never store full card numbers. All transactions are encrypted and monitored for fraud. Payment partners are PCI DSS certified and audited regularly.
We share data only with trusted payment processors, anti-fraud vendors and legal authorities when required by law. We do not sell your information to marketers or data brokers without your explicit written consent.
Your account records are retained for as long as you're a member, plus three years for tax and anti-fraud purposes. After that period, we securely delete your personal data unless law requires us to keep it longer.
You can request access to your data, ask us to correct inaccuracies, download your information in portable format, or request deletion. Contact our privacy team via email support to exercise these rights within 30 days.
Yes, we use session cookies for login continuity and analytics cookies to understand site performance. You can disable non-essential cookies in your browser settings anytime without losing core account functionality.
We notify affected users within 72 hours of confirming a breach. We'll explain what data was exposed, steps you should take and how we're fixing the vulnerability to prevent future incidents.